Q: The locum I had at my law firm was not as good as expected, what can I do?
A: It is always disappointing when a locum does not live up to expectations and we as an agency would like to know if this is the case. Sometimes if we feel that our clients have received poor service from a locum we offer a discount on future assignments (this is not a contractual obligation). We can very often supply an alternative locum solicitor or fee earner at short notice.
After all, the beauty of using a locum solicitor is that you can quickly terminate any arrangement and hire another one without too many issues arising.
We do ask for feedback after each assignment and do not offer poorly performing locums future assignments.
Locums are assessed on:
- Client interaction
- Staff interaction
- Management Skills
- Time Management
- Overall impression