Q: How can I be sure you will send a fully qualified Locum Solicitor?
A: We use a thorough registration process for all our locum staff. During this, we request proof of ID, proof of residence, a copy of their practising certificate, confirmation that they have no conditions on their practising certificate and at least two references from recent employers or from recent assignments.
At the end of each assignment we request full feedback from our clients on the performance of the locum, including issues such as:
- Appearance (we don’t want locums working for us who turn up in shellsuits!)
- Client interaction
- Staff interaction
- Management Skills
- Time Management
- Overall impression
Any locum who receives a low score in this process will not get future work from Interim Lawyers. We are aware that sometimes the requirements of employers for a locum are a little excessive and we do bear this in mind when evaluating our returns. An example of this would be a low score for punctuality where the locum has turned up 30 minutes late on one occasion due to a signalling failure on the train line.
For non-qualified staff we are more dependent on references to demonstrate ability.
From time to time we supply new legal locums to clients for very short notice assignments, and we are not always able to get references immediately. However, from the moment we know a locum is going to work on an assignment we endeavour to obtain these and forward them through asap.